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Shipping
Policy
Last Updated: 9/18/25
Thank you for shopping with MARSUPIAL Board Co. Please review our shipping policy before placing your order.
Order Processing
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Orders are processed within 1-3 days after payment is received.
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You will receive a confirmation email once your order has been placed and another notification when your order has shipped.
Shipping Availability
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We currently ship only within the contiguous United States.
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At this time, we do not offer shipping to Alaska, Hawaii, U.S. territories, APO/FPO addresses, or international destinations.
Shipping Rates & Delivery
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Shipping rates are calculated at checkout based on your order and location.
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Delivery times may vary depending on the carrier but typically range between 10-20 days once shipped.
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We are not responsible for delays caused by carriers, weather, or other factors outside our control.
Returns & Reprints
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No Returns: We do not accept returns or exchanges.
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Reprints: If your order arrives damaged, defective, or incorrect, we will gladly provide a reprint of your order at no additional cost. To request a reprint, please contact us within 15 days of receiving your order with your order number and photos of the issue.